

Every day, local businesses lose customers to:
❌ Missed calls (40% go unanswered)
❌ Slow response times (leads go cold in 5 minutes)
❌ No after-hours coverage (emergencies don't wait)
❌ Invisible online (competitors dominate search)
❌ Missing from AI answers (ChatGPT, Perplexity don't know you exist)
Your competitors are solving these problems.
Are you?
🎯 LOCAL DOMINATION - We make you impossible to ignore. SEO, AEO, GEO, and Chat Engine Optimization. Result: Leads flow in 24/7.
🤖 AI EMPLOYEES - Never miss another opportunity. AI Receptionist, AI Appointment Setter, AI Chat Agent. Result: Every lead gets handled.
Local Domination brings the leads. AI Employees convert them. You grow without hiring.


Step 1: AUDIT - We analyze your online presence, competitors, and missed opportunities.
Step 2: DOMINATE - We optimize your presence across Google, AI engines, and local search.
Step 3: AUTOMATE - AI Employees answer every call, qualify every lead, book every appointment.
Step 4: SCALE - More visibility. More leads. More bookings. Less stress. Grow without adding payroll.
Major CXM helps you start, converse, and book more appointments on autopilot for your business through SMS, Email, Live Chat, Phone Calls, and much more!

🦷 Dental Clinics
🏥 Medical Practices
💇 Salons & Beauty
🔧 HVAC Companies
🔨 Contractors
🚿 Plumbers
We understand the unique challenges of service businesses in Greater Vancouver.


Most local businesses do not need a broad AI transformation. They need one customer-conversation failure fixed and measured.
A missed call, a form nobody answered, an estimate that went quiet, an old customer who was never asked what they needed next, or a dealership inquiry that lost salesperson ownership: those are operating problems. The useful AI question is not what the model can do. It is which outcome the AI should own.
This is for a business without a usable owned website or a clear intake path. The website explains the service to the customer. The AI answers questions, captures the job or need, qualifies the next step, books approved actions and hands exceptions to staff.
This is for a business that already attracts attention but loses people after the click. The work starts with the exact customer path: source page, button or form, destination, observed result and owner. We repair the path before making any financial claim.
This role handles inbound and missed calls, website chat and after-hours questions. It follows business rules, captures only relevant details, books within approved availability and escalates urgent or unusual situations to a person.
This role works the conversations a business already paid to acquire. It segments eligible old leads, estimates, applications and customers; resumes the original context across connected channels; qualifies renewed interest; books or hands off warm opportunities; and preserves future follow-up.
Dealerships need the same operating discipline across inventory inquiries, credit applications, unsold leads, appointments, service, parts and referrals. The AI does not replace salesperson ownership. It makes sure qualified context reaches the right person and that inactive opportunities do not disappear without a rule.
Start with evidence. Count missed calls, measure response time, inspect the public conversion path, segment the database and map handoffs. Use the business's real lead volume, close rate, customer value and capacity. Benchmarks can provide context, but they are not the business's result.
The first implementation should own one outcome, include a human takeover rule and produce attribution from conversation to appointment, proposal or revenue.
Run the AI Revenue Diagnostic to identify the first customer path worth fixing.

Most local businesses do not need a broad AI transformation. They need one customer-conversation failure fixed and measured.
A missed call, a form nobody answered, an estimate that went quiet, an old customer who was never asked what they needed next, or a dealership inquiry that lost salesperson ownership: those are operating problems. The useful AI question is not what the model can do. It is which outcome the AI should own.
This is for a business without a usable owned website or a clear intake path. The website explains the service to the customer. The AI answers questions, captures the job or need, qualifies the next step, books approved actions and hands exceptions to staff.
This is for a business that already attracts attention but loses people after the click. The work starts with the exact customer path: source page, button or form, destination, observed result and owner. We repair the path before making any financial claim.
This role handles inbound and missed calls, website chat and after-hours questions. It follows business rules, captures only relevant details, books within approved availability and escalates urgent or unusual situations to a person.
This role works the conversations a business already paid to acquire. It segments eligible old leads, estimates, applications and customers; resumes the original context across connected channels; qualifies renewed interest; books or hands off warm opportunities; and preserves future follow-up.
Dealerships need the same operating discipline across inventory inquiries, credit applications, unsold leads, appointments, service, parts and referrals. The AI does not replace salesperson ownership. It makes sure qualified context reaches the right person and that inactive opportunities do not disappear without a rule.
Start with evidence. Count missed calls, measure response time, inspect the public conversion path, segment the database and map handoffs. Use the business's real lead volume, close rate, customer value and capacity. Benchmarks can provide context, but they are not the business's result.
The first implementation should own one outcome, include a human takeover rule and produce attribution from conversation to appointment, proposal or revenue.
Run the AI Revenue Diagnostic to identify the first customer path worth fixing.

Book a free strategy call. We'll show you exactly where you're losing leads and how to fix it.
Or call us: (604) 999-9892
Email: bill@majorcxm.com
📍 Serving Greater Vancouver: Vancouver, Burnaby, Surrey, Richmond, North Vancouver, Coquitlam, and beyond.