Your Business. Powered by AI.

24/7 Lead Generation + 24/7 Lead Handling.

We dominate local search to bring you leads. AI Employees answer every call, book every appointment, respond instantly. You just close deals.

Vancouver Businesses Are Bleeding Money

Every day, local businesses lose customers to:

❌ Missed calls (40% go unanswered)

❌ Slow response times (leads go cold in 5 minutes)

❌ No after-hours coverage (emergencies don't wait)

❌ Invisible online (competitors dominate search)

❌ Missing from AI answers (ChatGPT, Perplexity don't know you exist)

Your competitors are solving these problems.

Are you?

Two Services. Total Domination.

🎯 LOCAL DOMINATION - We make you impossible to ignore. SEO, AEO, GEO, and Chat Engine Optimization. Result: Leads flow in 24/7.

🤖 AI EMPLOYEES - Never miss another opportunity. AI Receptionist, AI Appointment Setter, AI Chat Agent. Result: Every lead gets handled.

Local Domination brings the leads. AI Employees convert them. You grow without hiring.

From Invisible to Unstoppable in 30 Days

Step 1: AUDIT - We analyze your online presence, competitors, and missed opportunities.

Step 2: DOMINATE - We optimize your presence across Google, AI engines, and local search.

Step 3: AUTOMATE - AI Employees answer every call, qualify every lead, book every appointment.

Step 4: SCALE - More visibility. More leads. More bookings. Less stress. Grow without adding payroll.

Omnichannel

Major CXM helps you start, converse, and book more appointments on autopilot for your business through SMS, Email, Live Chat, Phone Calls, and much more!

Built for Vancouver Service Businesses

🦷 Dental Clinics

🏥 Medical Practices

💇 Salons & Beauty

🔧 HVAC Companies

🔨 Contractors

🚿 Plumbers

We understand the unique challenges of service businesses in Greater Vancouver.

Real Results from Real Vancouver Businesses

Customer channels flowing through an AI employee to appointments, staff handoffs and recovered sales.

The AI Employee Stack Vancouver Businesses Actually Need

August 25, 2026

The AI Employee Stack Vancouver Businesses Actually Need

Most local businesses do not need a broad AI transformation. They need one customer-conversation failure fixed and measured.

A missed call, a form nobody answered, an estimate that went quiet, an old customer who was never asked what they needed next, or a dealership inquiry that lost salesperson ownership: those are operating problems. The useful AI question is not what the model can do. It is which outcome the AI should own.

1. AI Website and Front Desk Launch

This is for a business without a usable owned website or a clear intake path. The website explains the service to the customer. The AI answers questions, captures the job or need, qualifies the next step, books approved actions and hands exceptions to staff.

2. AI Conversion Leak Repair

This is for a business that already attracts attention but loses people after the click. The work starts with the exact customer path: source page, button or form, destination, observed result and owner. We repair the path before making any financial claim.

3. AI Front Desk Employee

This role handles inbound and missed calls, website chat and after-hours questions. It follows business rules, captures only relevant details, books within approved availability and escalates urgent or unusual situations to a person.

4. AI Revenue Reactivation Employee

This role works the conversations a business already paid to acquire. It segments eligible old leads, estimates, applications and customers; resumes the original context across connected channels; qualifies renewed interest; books or hands off warm opportunities; and preserves future follow-up.

5. Dealership AI Revenue Employee

Dealerships need the same operating discipline across inventory inquiries, credit applications, unsold leads, appointments, service, parts and referrals. The AI does not replace salesperson ownership. It makes sure qualified context reaches the right person and that inactive opportunities do not disappear without a rule.

How to choose the first role

Start with evidence. Count missed calls, measure response time, inspect the public conversion path, segment the database and map handoffs. Use the business's real lead volume, close rate, customer value and capacity. Benchmarks can provide context, but they are not the business's result.

The first implementation should own one outcome, include a human takeover rule and produce attribution from conversation to appointment, proposal or revenue.

Run the AI Revenue Diagnostic to identify the first customer path worth fixing.

AI employeeVancouver AIrevenue reactivationAI front desk
Bill Karalash

Bill Karalash

My name is Bill Karalash, and I help Small and Medium Businesses who are not generating enough leads, are having trouble selling without discounting their services, and are frustrated with slow client base growth to quickly win new business while keeping all of their current clients.

Back to Blog
Customer channels flowing through an AI employee to appointments, staff handoffs and recovered sales.

The AI Employee Stack Vancouver Businesses Actually Need

August 25, 2026

The AI Employee Stack Vancouver Businesses Actually Need

Most local businesses do not need a broad AI transformation. They need one customer-conversation failure fixed and measured.

A missed call, a form nobody answered, an estimate that went quiet, an old customer who was never asked what they needed next, or a dealership inquiry that lost salesperson ownership: those are operating problems. The useful AI question is not what the model can do. It is which outcome the AI should own.

1. AI Website and Front Desk Launch

This is for a business without a usable owned website or a clear intake path. The website explains the service to the customer. The AI answers questions, captures the job or need, qualifies the next step, books approved actions and hands exceptions to staff.

2. AI Conversion Leak Repair

This is for a business that already attracts attention but loses people after the click. The work starts with the exact customer path: source page, button or form, destination, observed result and owner. We repair the path before making any financial claim.

3. AI Front Desk Employee

This role handles inbound and missed calls, website chat and after-hours questions. It follows business rules, captures only relevant details, books within approved availability and escalates urgent or unusual situations to a person.

4. AI Revenue Reactivation Employee

This role works the conversations a business already paid to acquire. It segments eligible old leads, estimates, applications and customers; resumes the original context across connected channels; qualifies renewed interest; books or hands off warm opportunities; and preserves future follow-up.

5. Dealership AI Revenue Employee

Dealerships need the same operating discipline across inventory inquiries, credit applications, unsold leads, appointments, service, parts and referrals. The AI does not replace salesperson ownership. It makes sure qualified context reaches the right person and that inactive opportunities do not disappear without a rule.

How to choose the first role

Start with evidence. Count missed calls, measure response time, inspect the public conversion path, segment the database and map handoffs. Use the business's real lead volume, close rate, customer value and capacity. Benchmarks can provide context, but they are not the business's result.

The first implementation should own one outcome, include a human takeover rule and produce attribution from conversation to appointment, proposal or revenue.

Run the AI Revenue Diagnostic to identify the first customer path worth fixing.

AI employeeVancouver AIrevenue reactivationAI front desk
Bill Karalash

Bill Karalash

My name is Bill Karalash, and I help Small and Medium Businesses who are not generating enough leads, are having trouble selling without discounting their services, and are frustrated with slow client base growth to quickly win new business while keeping all of their current clients.

Back to Blog

Ready to Dominate Your Market?

Book a free strategy call. We'll show you exactly where you're losing leads and how to fix it.

Or call us: (604) 999-9892

Email: bill@majorcxm.com

📍 Serving Greater Vancouver: Vancouver, Burnaby, Surrey, Richmond, North Vancouver, Coquitlam, and beyond.